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SU increases MyMail capacity, plans replacement service

Syracuse University will update MyMail from 6 to 7 a.m. today to expand storage on the e-mail system’s server. But Chris Sedore, SU’s vice president for information technology and chief information officer, said the university has made the decision to move off MyMail.’SUmail’ is currently in development and will be the new system for SU students and faculty. Sedore declined to provide details because IT is still in the testing phase.He said an announcement will be made in April about potentially using the new mail service. He said IT Services is working with the Student Association to develop the system. The maintenance break today will allow Information and Technology Services to add storage to the server, which is reaching full capacity, said Chris Finkle, communication manager of the ITS department. ‘As of last Thursday it was at 97 percent capacity, so what we have to do is shut it down. We need to turn it off to work on it,’ he said.According to Finkle and Richard Ameele, manager of the UNIX group which controls MyMail, these temporary shut downs are necessary and routine. In order for the system to run ‘smoothly,’ memory must be added. Ameele said that this maintenance should put enough memory on the server to last through this semester. Sedore said the time slot was chosen based on the hours during which students log in the least. ‘We look pretty carefully at when the system is being utilized,’ he said. ‘I think panic is unlikely.”We’re increasing the disk storage,’ Ameele said. ‘There’s a large set of mailboxes that are set in a large disk storage unit separate from the server. We need to have everyone out of (MyMail) in order to fix it. It’s a bit of preventative maintenance.’Some students said they’re ready to get away from MyMail.'(MyMail) goes over quota extremely fast. It’s all from attachments. When it’s over quota, you never get any new mail in your mailbox. You might miss out on important information later on,’ said Giana Sacco, a freshman fashion design major.Ameele said students like Sacco may get their wish. ‘We don’t expect to continue with MyMail for too much longer.’





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